- The Budget & Activity Planning role is responsible for supporting budgeting activities for the service desk and ensuring financial compliance.
- This role plays a crucial role in monitoring activity throughout the fiscal year, tracking deliverables, and ensuring adherence to proper systems and processes.
- By providing accurate reporting and key performance indicators (KPIs), this role positively impacts the business by enabling effective budget management and informed decision-making.
Role Overview:
- Support budgeting activities for the service desk and ensure financial compliance.
- Monitor all activity throughout the fiscal year, track deliverables, and ensure adherence to systems and processes.
- Provide periodic reporting and KPIs to stakeholders.
Core Responsibilities:
- Service Engagement: Support new fiscal year planning efforts, handle PO/IO requests, and act as a resource for the local region regarding contracts, tools, and processes.
- Budget, Forecasting & PO Management: Develop project plans, coordinate local execution, and ensure end-to-end tracking of marketing activities. Manage marketing service requests and coordinate with local privacy leads for compliance. Validate customer journey data flow and coordinate events.
- Data Quality, Hygiene & Compliance: Consult with budget owners, investigate spend discrepancies, and ensure adherence to local budget restrictions and PO compliance.
- Budget & Spend Reporting: Manage accurate spending reports, update budget forecasts, provide spend tracking updates against established KPIs, and identify actionable insights for budget owners.
Required Competencies/Skills:
- Proven skills in written and verbal communications.
- Working knowledge of accounting principles and budgeting.
- Basic business, systems, and process analysis.
- Demonstrated understanding of Excel with advanced skills.
- Ability to articulate and evangelize services with stakeholders.
- Relationship management, collaboration, and conflict resolution skills.
Required Experience:
- University degree preferred.
- 1-2 years of experience in accounting, business operations, or business consulting.
- Budgeting and forecasting experience.
Desired Characteristics:
- Self-starter: Proactive attitude and a desire to find creative solutions.
- Team player: Focus on winning as a team, being cooperative and collaborative.
- Open-minded: Ability to effectively work with different teams and personalities, being flexible and adaptable.
- Detail-oriented: Take ownership of the work and possess strong analytical skills.
- Cool-headed: Maintain patience and an even temperament.
- Drive for results: Be tough and persistent, knowing when to conduct research versus making quick decisions.
- Client service-oriented: Have a positive and optimistic attitude.