The Customer Care Specialist is primarily responsible for receiving inbound calls and responding to customer’s call & email inquiries, building customer’s interest in the services and products offered by the company, or making outbound calls for follow-up customer support or telemarketing purposes, following a set of standards established for call management, call accuracy, call handling and data encoding accuracy.
- Candidates must possess at least a Bachelor’s/College Degree in any field.
- At least 1 Year of working experience in the related field is required for this position.
- Must have excellent verbal communication skills.
- 6 days a week (HYBRID)
- Shifts starts at 9am-
- 6pm(onsite)
- 11am-8pm(wfh)1pm-1
- 0pm(wfh)
- 1 day off
*Note: Work from home starts after training – possible after two months