Responsibilities

• Client management and building strong relationships with Global (& Local) Client stakeholders.
• Day-to-day project management ensuring effective & efficient delivery of fast turnaround projects.
• Key point of contact for global client, creative agency, and internal teams including Creative, Content Production, Audio, Digital, Print, and Business Affairs teams, resolving problems quickly and communicating effectively and positively.
• Understanding of and interest in digital communications and media channels.
• Financial responsibilities, including preparing cost estimates with support from SAD & other departments, reviewing & actioning SOX reports, tracking and reporting revenue, managing reconciliation.
• Understanding of and consistently delivering against all contractual obligations, commercial arrangements, KPIs with the Client.
• Experience in the client industry or related fields is beneficial but not mandatory.
• Embracing the Hogarth values through interactions with the immediate and broader teams, as well as external partners.

Qualifications

• At least 5 years in an advertising/production environment.
• Client services experience managing global clients.
• Experience managing small, fast turnaround projects & ability to collaborate with the creative team.
• Budgeting small projects with support from SAD and utilizing input from other departments.
• Experience of working across different workstreams and channels.
• Problem-solving and open, positive attitude.
• Negotiation skills.
• Good networking skills.
• Strong level of adaptability and prioritization skills.
• High level of organization and attention to detail.
• Strong English speaking and writing skills are essential.
• Focus on continuous improvements, delivering excellent quality, and high levels of client service.