Job Description:

The Technical Center Head will be responsible for managing operations of the Technical Center, leading technical support across all Divisions, and providing Technical Sales Support. This role will partner with R&D and QA to support company objectives. Key responsibilities include the creation of recipes, ideation of new products/methods, education and training for staff, partners & customers, process formation, and serving as an expert resource for customer service.

Key Responsibilities:

• Manage operations of the Technical Center and provide technical support across Divisions.
• Provide Technical Sales Support.
• Partner with R&D and QA to support company objectives.
• Lead recipe creation and ideation of new products/methods.
• Provide education and training for staff, partners & customers.
• Formulate processes and serve as an expert resource for customer service.

Job Requirements:

Education and Experience:

• Certified Bread and Pastry Chef familiar with the Philippine market.
• Preferably a Food Technologist and/or Nutrition background.
• Background in related industry education (e.g., Baking Culinary School).

Skills and Competencies:

• Excellent Bakery and Pastry skills, proficient in all aspects including breads, pastries, and cake decoration.
• Knowledgeable in bakery management and operations.
• Strong verbal and written communication and presentation skills.
• Good leadership, interpersonal skills, and ability to work well in a team.
• Capacity to compose training materials and execute training sessions.
• Organized and efficient in managing multiple projects.
• Proficient in Microsoft Office applications.